Contact & support.

Help with your writing account, a payment or a privacy request.

Seller and contact details

phras.ai is operated by Driftmoth LLC.

Business mailing address: 18117 Biscayne Blvd Suite #4874, Miami, FL 33160 US

Registration jurisdiction: Florida, United States

Email support@phras.ai for account, privacy, subscription or refund requests.

Account help

Email support@phras.ai from your account email if possible. Include a short description and any job or invoice reference. We aim to respond within five business days. Never send your password, API keys or full card details.

Automated password-reset email is not currently available. Contact support for help recovering access. We verify account ownership before providing a reset link; an invoice number or publicly known email alone is not sufficient.

Payments and cancellation

Use Account & billing to manage an active subscription. If account access is unavailable, email us with a cancellation request. Read the refund and cancellation policy for eligibility and how to request a money refund.

Privacy and security

Send access, correction, export or deletion requests with the subject “phras.ai privacy request.” See the Privacy notice. Report a suspected security problem with “phras.ai security” in the subject and avoid including other people’s documents or credentials.